While hazardous gas leaks are extremely rare, they can occur. If you suspect a gas leak inside your home or business and you cannot shut off the gas, immediately evacuate the area and contact 911 and HAWAI'I GAS.
Here are some safety tips if you recognize leaking gas:
Always make sure that there are no gas pipelines underground of where you plan to dig. Digging or running heavy equipment can damage gas lines. Even for minor excavations, such as installing a mailbox, sprinkler system, fence, or hedge, you should check before digging.
Contact the Hawai'i One Call Center at 811 (toll free) at least five workdays before you dig and provide them with the following information: