Financial Resources

Resources for Residents

If you have questions or concerns about paying your gas bill, please contact your local office. Below are community programs that can offer support, including help with paying your essential bills, food and much more.

Financial Resources

  • Aloha United Way: If you need assistance call 211 for referrals to a broad range of programs, from assistance with basic needs like food and shelter, to childcare and utility payments.
  • Catholic Charities: Coordinating many available services including the Rent Relief and Housing Assistance program targeting Oahu and the Rent & Utilities Assistance program on Maui
  • Council for Native Hawaii Advancement: provides emergency financial assistance to Hawaiʻi residents facing hardship due to the COVID-19 pandemic, including mortgage/rent, utility services, child/elder care and more.
  • Department of Human Services (DHS): is taking aggressive and proactive actions to protect the health and safety of the individuals and families we serve by maintaining essential services to help the people of Hawaii during this COVID-19 crisis. These include resources for food and financial assistance, health insurance support, child care subsidies, child welfare and adult protective services, vocational rehabilitation for the disabled and much more.
  • Goodwill Hawaii: If you recently have been displaced or furloughed from work due to the COVID-19 pandemic, Goodwill Hawaii can help you apply for immediate assistance like: unemployment benefits, emergency financial aid and health insurance coverage.
  • Helping Hands Hawaii: The Emergency Assistance Program provides individuals and families who are homeless or at-risk of being homeless with emergency financial assistance that is aimed toward preventing homelessness or aiding those that are in transition.
  • Low Income Home Energy Assistance Program (LIHEAP): The Low-Income Home Energy Assistance Program (LIHEAP) provides assistance to Hawai’i households by assisting with a one-time payment towards their utility bills.
  • Unemployment Insurance: If you've lost your job because of shutdowns, you can apply for unemployment insurance through the State of Hawaii Department of Labor and Industrial Relations. Officials have stated that response times may be delayed due to the high volume of claims. Check out this fact sheet, which answers frequently asked questions about unemployment insurance during the outbreak.

Food and Supplies

  • Hawaii Food Bank: Food assistance is available at pantries and feeding programs throughout Oahu and Kauai. Check the food bank's COVID-19 response page for a list of distribution sites that are currently open.
  • Hawaii Food Basket: You can call (808) 933-6030 for help obtaining food on Hawaii Island, or visit the program's website for an update on coronavirus response and information about which pantries may be open.
  • Kauai Independent Food Bank: Food assistance is available at pantries and feeding programs. If you are having any difficulties accessing information, please call the Kauai Independent Food Bank at 808-246-3809.
  • Maui Food Bank: This organization distributes food to pantries and feeding programs on Maui, Molokai and Lanai. If you're in need of food, call 211 for a referral to a participating program.
  • The Salvation Army Hawaiian & Pacific Islands Division: They are supporting vulnerable families struggling through financial hardship amid the COVID-19 Pandemic. Providing emergency food boxes, meals-to-go, and emotional and spiritual support at a variety of locations.
  • Supplemental Nutrition Assistance Program (SNAP): If your income falls below a certain level, you can qualify for food assistance from the federal government. In Hawaii, SNAP is administered by the Department of Human Services; visit the program's website for information on how to apply.

Resources for Businesses

  • Banking and Financial Resources: The Department of Commerce and Consumer Affairs, Division of Financial Institutions encourages the public to contact their financial institutions and government agencies to discuss opportunities for financial assistance during the COVID-19 pandemic. More details and information about the program is available on the United States Treasury website here.
  • Economic Injury Disaster Loans and Emergency Grants: If you’re a small business owner currently experiencing a temporary loss of revenue because of COVID-19, you may be eligible to apply for an Economic Injury Disaster Loan advance of up to $10,000. According to the SBA, funds will be made available within three days of a successful application and will not have to be repaid. Find more information here.
  • Employee Retention Tax Credit: The Coronavirus Aid, Relief, and Economic Security (CARES) Act created a new employee retention tax credit for employers who are closed, partially closed, or experiencing significant revenue losses as a result of COVID-19.
  • Paycheck Protection Program: The Paycheck Protection Program (PPP) provides small businesses with zero-fee loans of up to $10 million to cover payroll and other operating expenses. Up to 8 weeks of payroll, mortgage interest, rent, and utility costs can be forgiven. Payments on principal and interest are deferred for one year.
  • Paid Leave Programs: The Families First Coronavirus Response Act created new temporary paid sick leave and paid Family and Medical Leave Act (FMLA) programs that are 100% reimbursable by the federal government. The effective date of both programs is April 1st and expires on December 31, 2020.
  • SBA Debt Relief Program: The Coronavirus Aid, Relief, and Economic Security (CARES) Act provides immediate relief to small businesses with SBA 7(a), 504, and microloans. For existing borrowers, SBA will cover all loan payments on these SBA loans, including principal, interest, and fees, for six months. This relief will also be available to new borrowers who take out loans within six months of the enactment of the CARES Act.