Effective 3/1/26, the previously approved rate increase for consumption and customer charges (or base rate) will be rolled in together as a single line item, and will no longer be split into separate line items on your bill.

Note this change DOES NOT impact the total rate being charged, it only impacts the bill display. For questions or clarifications, please contact your local Hawai'i Gas office.

Customer Service phone numbers by island:
Oʻahu (808) 535-5933
Kauaʻi (808) 245-3301
Big Island (808) 935-0021
Maui, Molokaʻi and Lānaʻi: (808) 877-6557