Accessibility Statement

Accessibility Statement

Hawaiʻi Gas is committed to making our website as accessible as possible to everyone, including those with visual, hearing, cognitive and motor impairments. We're constantly working towards improving the accessibility of our website to provide equal access to all users.

As part of our commitment to accessibility, our website follows accessibility best practices by following the principles of universal design. This allows the site to be more flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

Wherever possible, the Hawaiʻi Gas website will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1). These guidelines outline four main principles that state that sites should be:
• Perceivable - Information and user interface components to be presentable to users in ways they can perceive
• Operable - User interface components and navigation to be operable
• Understandable - Information and the operation of user interface to be understandable
• Robust - Content to be robust enough to  be interpreted reliably by a wide variety of user agents, including assistive technologies

The Hawaiʻi Gas website is designed to be compatible with most browsers and assistive technologies on most mainstream operating systems. Accessibility of Hawaiʻi Gas website relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your computer: HTML, CSS and JavaScript.

Please let us know if you encounter accessibility barriers on the Hawaiʻi Gas website by emailing us at, calling us via telephone at 808-535-5933, or via our mailing address PO Box 3000, Honolulu, Hawaii 96802-3000. We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 30 business days.

This accessibility statement was published on February 1, 2022.

Receive the Good Energy Connections Newsletter