Here, Hawaiʻi Gas customers can find answers to questions about their gas bill, how they are charged, and the rates at which they are charged.

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You can find information about understanding your gas bill and charges here.

Utility Customer Appreciation Credit
In July of 2022, as a condition of the sale of Hawaiʻi Gas to Argo Infrastructure Partners, Hawaiʻi Gas committed to provide a $7 million rebate to its utility customers over a 9-year period. The rebate will be distributed equally among all utility customers in the form of a monthly credit. Learn more about the Utility Customer Appreciation Credit.

Hurricane Lowell update for Kauaʻi customers: The Hawai'i Gas Kauaʻi office is currently closed due to impacts from the storm. For service requests, please leave a voice message at (808) 245-3301 and we will return your call as soon as possible. If you detect a gas leak, call 911 or the Hawai'i Gas emergency line at (808) 526-0066. For more safety resources visit hawaiigas.com.

Rates and Tariffs