Hawaiʻi Gas sends a bill each month to our customers for gas services provided in the previous month. SNG and utility propane consumption is measured in therms. Non-utility propane consumption is measured in gallons. Your gas bill may vary month to month due to:
Changes in our cost to provide propane and SNG.
Number of days in the billing period.
Increased or decreased gas consumption due to weather or changes in occupancy (although it rarely occurs, a substantial increase in your bill may indicate a leak. See our safety page on leak detection.)
If you have questions or need help understanding your bill, please contact your local Hawaiʻi Gas branch office.