Last modified: September 8, 2014
Hawaii Gas ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.
This policy does not apply to information we collect through any other means, or to information collected on any third-party site that may link to or be accessible from the Website.
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, please do not register on the Website, make any purchases through the Website or send any information about yourself to us, including your name, address, telephone number or e-mail address. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us at the address under Contact Information located at the end of this Policy.
We collect several types of information from and about users of our Website, including:
We may collect and use the following information that you provide to us:
We do not collect personally identifiable information automatically, but we may tie this information to your previously submitted personally identifiable information.
We use information that we collect about you or that you provide to us, including any personal information, in the following ways:
We may disclose personal information that you provide via this Website to the following third parties:
We may also disclose your personal information to third parties to:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
You may write us at contact us at the address under Contact Information, located at the end of this Policy, to request access to, correct or delete any personal information that you have provided to us.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
RDP/FTP access to the server hosting the site is locked down by IP address and is only accessible to originating IP addresses that are permitted.
RDP/FTP access to server user credentials comply with strong password best practice guidelines:
CMS user credentials comply with strong password best practices as detailed above.
All publicly accessible forms on the site that accept user input are protected from SQL injection and cross-site scripting attempts.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
The Gas Company, LLC dba Hawaii Gas
C/o Information Services
P.O. Box 3000
Honolulu, HI 96802-3000